top of page

Check Eligibility

Customer Service Management
Course Details

SITSS00035 Customer Service Management


Number of Units: 3

Stream: Hospitality


This course is essential for business owners/Industry experts/Employees/future career seeker to help them to practices, strategies and technologies to manage and analyze customer interactions throughout the customer lifecycle.


Additional benefit for students who are planning to undertake further studies in Australia:

Pathway: Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

e logo png.png
Qualification Issuing Country:
Delivery mode:
Online Study
3 Months
Total Fee:
AUD 1200

Online study requirement:

  • Computer device with web camera access.
  • Internet connection.
  • Tools: MS - Office, Adobe PDF reader.
Education Provider

VR Headsets

bottom of page