SITSS00036 Customer Service
Number of Units: 2
This course is essential for business owners/Industry experts/Employees/future career seeker on learning to provide customer support satisfactorily and building good raport in dealing customer to the industry.
Additional benefit for students who are planning to undertake further studies in Australia:
Pathway: Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, guiding, and holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.
Qualification Issuing Country:
Online study requirement:
- Computer device with web camera access.
- Internet connection.
- Tools: MS - Office, Adobe PDF reader.